POWERFUL DIAGNOSTICS FOR NEW AND VALUABLE INSIGHTS

THE TC360 EXPLAINED

Team Connect 360, from the AoEC, is a powerful new way to understand stakeholder expectations and how the team can add more value. TC360 quickly and efficiently generates insights into how a team is perceived, by its stakeholders and by members of the team itself. 

Once stakeholders have been identified by the team and its leader, their feedback is gathered online (the questionnaire can be accessed through a computer, tablet or smartphone).

The results of Team Connect 360 are collated into a clear and easily understood report, enabling a team and their coach to identify topics on which they can focus a team coaching programme.

It is important to note that the TC360 uniquely surveys how the team is perceived as a whole entity in its own right. It does not survey individual members of the team.

You decide when to start the process and when you want to have the report ready. Gathering feedback and collating the final report usually takes about three weeks from start to finish.

FIVE DISCIPLINES FOR HIGH-PERFORMING TEAMS

The TC360 questionnaire is structured around the ‘Five Disciplines’ needed for high-performing teams, based on the work of Professor Peter Hawkins.

Meeting stakeholder expectations

Successful teams have a clear mandate from the stakeholders they serve. They need an equally clear purpose and success criteria by which performance can be assessed. The TC360 report captures the views of your primary stakeholder (who the team reports into) and those of other stakeholders (peers, teams, reports, clients, customers and suppliers), clarifying how your team is expected to perform and how success will be measured.

Fulfilling team tasks effectively

Having ascertained what your stakeholders require, you need to clarify how to execute it. This means defining your ‘collective endeavour’ – the team’s key purpose which can only be achieved by all of you working together. The TC360 report will show how well you have created this joint endeavour and how aligned the team is in its purpose, goals and values.

Building collaborative team relationships

This discipline focuses on how to achieve more as a collective unit than as separate individuals. This requires you to maximise the different skills, experiences, specialisms and styles within your team, so you can generate new thinking and actions. The report data will indicate how well you work together – including the nature of leadership and where existing behaviours and patterns get in the way.

Connecting well with stakeholders

Your team will only make a difference to the organisation when you effectively connect and engage with all your stakeholders. These stakeholders need to be managed effectively in order to achieve your purpose, objectives and commission. The data in this section of the report will demonstrate how well you as a team connect with these individuals and groups.

Becoming a learning team

For a team to make the best of their skills and resources, they need to take time to reflect on individual and joint performance – reviewing what you can learn from your successes and failures and how you can use this in the future. This section of the report indicates how well you as a team are capturing the learning for the benefit of the organisation, as well as how it nurtures and encourages the learning and development of each team member.

WOULD YOU LIKE TO SEE A SAMPLE REPORT?

Click on the download button and you will be able to view a sample team report prepared by AoEC:

READY TO ADD VALUE TO YOUR TEAM AND BUSINESS?

From start to finish the TC360 is a quick, easy and cost effective way to obtain valuable information from key stakeholders, wherever they’re located.